Partner A
Part A: Below you will find an incomplete diagram
of a cell phone. Based on your partner's description of each missing
element, fill in the missing labels from the possibilities in the following
list. Please note: Some of the expressions on the list will
not be used.
| voice mail | emergency key | microphone | battery |
| volume control | directional keys | power on/off switch | special character keys |
Part B: Now you will describe the remaining keys
for your partner. Tell what they are used for, what they might need
them for. Be creative and complete.
If s/he doesn't understand what you say at first, repeat it (maybe many
times), or try to think of a different way to say it (practice your circumlocution
skills!) You may not use the word itself or any form of the word
in its description.
| keys to begin and end calls | numeric keys | screen |
| select function keys | voice mail |
Conozca su teléfono
Partner B
Part A: Below you will find an incomplete diagram
of a cell phone. Based on your partner's description of each missing
element, fill in the missing labels from the possibilities in the following
list. Please note: Some of the expressions on the list will
not be used.
| keys to begin and end calls | select function keys | ear piece | emergency key |
| screen | volume control | numeric keys | voice mail |
Part B: Now you will describe the remaining keys
for your partner. Tell what they are used for, what they might need
them for. Be creative and complete.
If s/he doesn't understand what you say at first, repeat it (maybe many
times), or try to think of a different way to say it (practice your circumlocution
skills!) You may not use the word itself or any form of the word
in its description.
| antenna | microphone | keys for special characters |
| volume control | directional keys |
Problemas telefónicas y sus soluciones
Partner A
A. Imagine that you have just bought a new cell phone, but you're
having problems. The phone doesn't work right sometimes and at other
times you don't know how to do what you want. You call the phone
company and describe each problem to the customer service representative.
Be sure to use complete sentences.
| sometimes an annoying sound interrupts at regular intervals while you are talking |
| sometimes when you're talking with someone else, you can't hear them very well |
| you don't want the phone to ring while you're in a meeting, but you don't want to miss any calls, either |
B. Now you are the customer service representative for a cell
phone company. Match the appropriate solution from the list below
with the problem presented to you. Be polite, offer suggestions,
don't issue commands.
| use the numeric keys, but push each until the letter you need appears on the screen--continue until name is complete |
| buy a new battery |
| push the call button after you dial |
Partner B
A. Imagine that you are a customer service representative for
a cell phone company. You receive a call from a client who is having
difficulties. As the customer describes each problem, offer a solution
using the list below. Be polite, offer suggestions, don't issue commands.
| recharge the battery |
| find the volume button and push until "vibrate" appears on screen |
| position speaker by ear and/or turn up the volume by pressing the volume key |
B. Now you are the confused customer. Ask the customer
service representative to help you with the following problems:
| you punch in the number you want, but you can't get your calls to go through |
| you can put numbers into the memory, but not names |
| the phone won't turn on at all (you left it in the car overnight during subzero weather) |